There are several standards Reddit Marketing PRO adheres to in terms of refunding and providing a guarantee to our customers. Please, read this text to comprehend clearly what expects you when dealing with Reddit Marketing PRO.
1. We do not provide a guarantee for virality.
2. We do not guarantee you will achieve specific goals. That is not our competence.
3. We do not provide refunding when the order was complete according to the specification we had.
We provide a fair refund policy and expect our customers to do the same. Please, be sure that your request for a refund fully meets our policy. We also warn you that your account will be blacklisted if you claim for transaction chargeback without a solid cause for this.
Website & Dashboard Policy
There are several rules we strictly adhere to when managing our website and the dashboard we offer to customers.
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You can count on correct and updated information represented on the Reddit Marketing PRO website.
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We provide the same principle for our dashboard to provide you with real-time updates of your order’s status.
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We provide fair and clear communication on each inquiry or update of your order.
All can be discussed timely via messages.
Upvotes & Downvotes Policy
We provide also several standards for our upvote/downvote services available on Reddit Marketing PRO.
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You may get your upvotes in 6 hours per 200 upvotes with no more delay.
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When applying for upvotes/downvotes for several URLs, please place them in individual orders for each link.
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Be sure that you are fully familiar with post-publishing terms&conditions on Reddit Marketing PRO’s website not to face the deletion of your posts.
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Do not order big upvotes/downvotes not to arise suspect in subreddit Mods.
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Do not place multiple orders for upvoting/downvoting the same URL. We can proceed only with one order in that case.
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Do you want to get clear stats? So do not mix two and more similar voting services at once. That will distort statistics. We will be glad if you choose using Reddit Marketing PRO’s services only.
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If you are banned for the reason of multiple orders performed at once by Reddit Marketing PRO, be aware we will not refund you because the frequency of orders is your responsibility. Sorry, we have nothing to do with this.
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Please, apply for a refund 12 hours after the issue with your order appeared.
Let’s detail several specific cases you may face:
1. Your post was deleted by Mods
For the posts in which upvotes were completed in a full before deletion, we do not provide refunding.
For the posts in which upvotes were not delivered, we will provide refunds according to the calculation before/after pts of your post.
2. You’ve deleted your post yourself
We do not refund posts in which upvotes were provided in a full.
We will refund you if your deleted post’s upvotes were not delivered before deletion. For this, we will refund according to the calculation before/after pts of your post.
3. You’ve placed a mistaken order
For the posts in which upvotes were completed in a full before the mistake report, we do not provide refunding.
For the posts in which upvotes were not delivered before the mistake report, we will provide refunds according to the calculation before/after pts of your post.
4. You’ve indicated the wrong link for upvotes/downvotes in your order (links that are of Non-Reddit origin)
In that case, you’ll be notified about an appropriate link to choose whether to replace a link with a correct URL or to get a refund.
5. Your post doesn’t follow subreddit policy
In case upvotes were delivered in a full before the report about the issue, no funds will be returned. In case your post was deleted due to the discrepancy to subreddit policy and upvotes were not provided in full, we’ll refund you.
6. Expired post
Sometimes, upvotes delivered to the post older than 1 day may become ghosted (they are not visible in the total points rate). In that case, if all the upvotes were provided, no refunding is allowed.
In case your post expired and not all upvotes were delivered by Reddit Marketing PRO, we’ll refund you.
7. The claim for a refund from a customer
We provide refunds only for solid reasons like the expiration of the delivery time.
Rules We Adhere to for Reddit Accounts
We have also several rules for our Reddit Accounts services. Here they are:
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The access to your Reddit account will be provided only after successful and complete payment.
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All the guidelines for your Reddit account will be provided along with access to it.
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Account metrics fully match the info provided on the website including the age of the account, your Karma pts, credentials, etc. Note that karma points in the metrics can be a bit higher than on the website but not less.
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Do not wait if you have any problem with your account’s credentials. Please, inform us so we will replace it or provide a correction within 24 hours.
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We do not provide exact IP addresses for accounts. Your current account’s IP depicts no more than the country you often access the account from.
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If you provide us with a report about an error or a fault we are guilty of in 24 hours, we will offer you a replacement. No refunds are available for this case.
Mentions of the Reddit Brand
In Reddit Marketing PRO, we have some standard rules about the use of the Reddit brand name.
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We track and monitor discussions where our brand name or Reddit keywords are used. We have the right to comment on these discussions using backlinks to our website.
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We provide selection among subreddits to highlight relevant ones according to the research of rules, moderation rules, community, topic fit, etc.
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Comments that have plenty of upvotes can get to the Top Spot as we can select them.
What We Do Not Guarantee
Reddit Marketing PRO does not provide a guarantee on the following issues:
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Your post or link doesn’t become viral after the campaign was completed.
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Your post was rejected by our team before all the comments/upvotes/other services were provided in full*.
* Consider it a useful experience and feedback that should be considered in detail. For such posts, we offer either to pause your campaign and freeze unused budget for further goals or to spend the rest of the budget on other services we offer.
Trending Posts on Reddit
We also have special standards for our Reddit Trending Posts. Let’s familiarize yourself with them!
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You may get the complete thread on Reddit including your post and at least 7-10 comments we’ll provide you with in support.
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We offer you our selection of subreddits based on our internal research on relevant community size, topic fit, and historical performance.
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The mention of your brand/URL will be placed in the most profitable part (i.e. post’s body or comments) according to the campaign’s strategy.
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Your post will be provided with enough comments and upvotes to get to the Hot Page. r/CryptoMoonShots subreddit’s posts are the only exception.
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Our monitoring routines reach 10 hours after the post was published. At the time we’ll go above and beyond to answer comments and add upvotes/downvotes if necessary.
Policy for Post Replacement
If your post was blocked/removed within 10 hours by Reddit modes, we will replace it in the following way: 1 time for 3 posts or 2 times for 5 posts to your choice.
Quora Marketing & Quora Answers
There are several rules that we adhere to in our Quora Services:
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We do guarantee that the content we provide in Quora will be outlined and the report in the track sheet will be provided.
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We stay on guard to prove your content will stay uncollapsed on Quora for a fortnight.
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As for collapsed answers, if they are collapsed in a fortnight after publishing on Quora, we will offer you a replacement of 2 per 5 answers.
There are also several exceptions in the Quora policy by Reddit Marketing PRO
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If your collapsed answer received a big amount of views before collapsing, we do not offer a replacement in that case.
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We do not provide a guarantee on answers created by new customers’ accounts.
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We do not provide a guarantee for clients’ claims for multiple backlinks.
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We do not provide replacement/guarantee on the 18+ content (adult-intended content, CBD, cryptos, gambling, etc.)
Content Marketing Rules
There are several rules we adhere to in our Content Marketing services:
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We strictly adhere to timelines and quality levels for any content published. All the orders of this type have no less quality than our content samples represented on the website.
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We have no opportunity to provide you with the following metric parameters: generated traffic amount and organic views your page received.
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We do not provide refunding of service page descriptions as long as services are provided.
Posts in Reddit Marketing PRO Blog
There are several rules we adhere to in our Blog Posts services:
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We strictly adhere to timelines and quality levels for blog posts published. All the orders of this type have no less quality than our content samples represented on the website.
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We provide a plagiarism check for each post before publishing.
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We allow our clients to get a single round of revision&feedback for their blogs.
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We have no opportunity to provide you with the following metric parameters: generated traffic amount and organic views your page received.
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We do not provide refunding of service page descriptions as long as services are provided.
Foundation Backlinks Policy
There are several rules we adhere to in our Foundation Backlinks services:
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We provide accurate messaging to reflect the info you list in your order or after it.
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We offer you to approve all the target websites and niches for your Guest Posts before we publish them.
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We allow our clients to get a single revision round for the following pages: About Company, Target URL, Press Release&Guest Posts, and Blurb.
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We do not provide refunding of service page descriptions as long as services are provided.
Guest Posts Policy
There are several rules we adhere to in our Guest Posts services:
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We allow you to place one link to a target URL in each Guest Post of your choice.
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We strictly adhere to timelines and quality levels for Guest Posts published. All the orders of this type have no less quality than our content samples represented on the website.
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We provide confirmation for pitching of each Guest Post accepted by a publisher*.
*In case your Guest Post was rejected by a publisher, we will provide you with research on what topics and metrics are allowed by a publisher. We will offer you a replacement and claim for your approval before replacing a rejected Guest Post. In case you are not going to accept our replacement offer, we’ll provide you with a refund for your Guest Post order.
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For managed Guest Posts offers, we provide supervision so that the publisher will provide you with the minimum or more Domain Authority and Organic Traffic you specified in your order.
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In case your targeted URL in the Guest Post was deleted by a publisher, we’ll contact a publisher to claim for link replacement*.
*Despite we’ll go beyond and above to solve the problem with link removal by a publisher, we do not provide any guarantee the publisher will hold your link or it will be published for a certain period.
SEO Audit Services’ Policy
There are several rules we adhere to in our SEO Audit services:
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We will dwell into your business’ specifics and investigate all the needed information for the further SEO audit. This includes research on the website’s history, your content specifics, the structure of your website, etc. This is the basis for our further recommendations so, please, provide us with this information.
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We offer you regular reporting alongside to-do lists and recommendations for each category we investigate in our SEO Audit services.
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We will design and provide SEO keywords core for your website that will be included in our data studio report.
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We’ll provide an investigation on competitors’ successful high-ranking keywords so as not to miss them on your website.
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We will form strategies and tactics for your website’s SEO. All the strategies will be described in a report including the site’s architectural improvements, and on-page/off-page routines.
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We will provide you with a detailed keyword list for new content to get the highest results. All these keywords will be ranked from the most efficient to the less ranked.
You may get them in our report as well.
Link Building Services’ Policy
There are several rules we adhere to in our Link Building services:
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We’ll provide you with accurate reporting on the results of our link-building activities (ranking changes).
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We’ll provide our clients with regular check-ins to show you insights and recommendations by our SEO team once a month.
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You are welcome to get our SEO team’s updates and recommendations for your website’s algorithms regularly.
Link Insert Policy
There are several rules we adhere to in our Link Insert services:
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We guarantee you the submission of one relevant link to your website in our already published content to provide you with a minimum traffic amount of 1000+ per month.
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We will submit your link only to relevant sources that respond to your business.
Reddit Marketing PRO Wallet Credit
We offer you a convenient tool for all the payments and transactions you may need when dealing with Reddit Marketing PRO. That is our Reddit Marketing PRO wallet. All the funds you transact to this wallet will be converted to credits you are welcome to spend on your orders’ payments, campaign budgets, etc. All the funds including refunds cannot be further converted to non-credits or returned to another payment tool you use.
Stopped/Paused Campaigns
All the content we publish for you will be obligatorily approved by you. If we do not receive a response or confirmation from you to publish content, we reserve the right to suspend the active campaign. In this case, the used budget will be returned to your Reddit Marketing PRO wallet. In the future, you can use these credits to continue the original campaign or pay for new orders. We do not refund the involved budget in the absence of your approval or response.
Customers’ Chargebacks Policy
We provide a fair and clear policy and want our customers to act the same. If the customer claims a chargeback for the services already provided by Reddit Marketing PRO, we reserve the right to fight back and send the issue to the payment processor in order to prevent customers’ chargebacks. Besides, we warn you that customers who initiate chargebacks like that will be added to our blacklist and we reserve the right to refuse these customers in further cooperation and service provided by Reddit Marketing PRO.
Exceptions to Our Refund Policy
Of course, there are exceptions to our refund policy. In particular, for clients who decide to refuse our services at the stage of their partial provision and upon full payment for these services, we can provide a refund in the amount of no more than 15% of the amount paid. This refund amount is non-appealable, is company policy, and is a fair deal.
After confirmation of receipt of the refund amount, we will suspend and cancel all services not provided. We reserve the right not to pay this refund percentage depending on the degree of completion of the services provided, as stipulated in the customer's order.